I’m very happy with my purchase
I’m very happy with my purchase. High quality service and products.
Samantha Owens601
1 Contribution
Did what you said no complaints
Did what you said no complaints
Timmothy360
2 Contributions
Spare Battery
I only purchased a new battery this time so I can have one on charge while the other is being used as it always runs out before I finish.
I thought the cost was rather high and there was also no benefit in purchasing the 2 batteries with charger.
Brilliant
Amazing handheld vacuum with excellent suction. Would definitely recommend.
Best hover I have ever had
It is a great hover and very powerful
Great product and excellent back-up…
Great product and excellent back-up service. Very happy so far!
Robertson658
2 Contributions
Easy
Easy order replacement, keeps my 7 yr shark going, quick to send , and price is excellent, so buy direct
Tracey F.
4 Contributions
Amazing customer service!
Absolutely amazing customer service, I have had a couple of problems since I had my hoover, first time i broke the attachment nozzle and the second time the motor in the main foot burnt out. Shark customer services were so good both times i spoke to them, first time they ordered a replacemet nozzle and yesterday the service was second to none, the lady i spoke to did a trouble shooting video call and then ordered me a whole replacement foot which was delivered within 24 hours!! I will never have any other brand but Shark. 5 year guarantee gives peace of mind and makes the hoover worth every penny!
Julia Daniels245
2 Contributions
Excellent customer service
Excellent customer service, issue with the a broken part, one phone call, straight through, video conference call to diagnose the issue, new part dispatched and arriving today - a refreshing change in excellent customer service ! didn't catch the chaps name who helped me but THANKYOU!!
Anna B462
2 Contributions
Just love the products always does what…
Just love the products always does what says on box
Phillip Reid
1 Contribution
Utterly atrocious customer service
Utterly atrocious customer service. Months of going round in circles and receiving ‘this email inbox is unmanned’ auto replies. No other option for d/Deaf and disabled users who can’t use the phone helpline. Got sent an alternative email address via social media - ‘this inbox is unmanned’ - back to square one.
Samuel Welch
3 Contributions
Adequate not great
I have only used once but after cleaning floors there were still marks once dried. I may need to practice so i will persevere.
Outstanding customer service
Outstanding customer service, great products.
My 20 year experience of following manufacturers Dyson(poor) Numatic Henry(good) Shark(excellent)
Thanks
Gonzalez274
2 Contributions
Great service .
Great service .
Total love it
Total love it